Your tuition fee account is adjusted based on the changes you make to your course. If you've already paid your tuition fees (other than by government student loan), and the change results in a refund, the University of Otago will refund you the credit balance. If the change results in you owing additional tuition fees, you will be invoiced for the additional amount.
If your tuition fees are paid by government student loan, any credit balance is applied back to your student loan. If additional tuition fees are required, the University will request payment of these fees directly from your student loan.
It is your responsibility to notify StudyLink of any changes made to your course.
If your tuition fees are not being paid by government student loan you will receive a notification asking you to provide a verified bank account number for the refund to be paid into, or if you already have a bank account on file, to confirm that it is still valid. The refund will then be processed.
Further information
Tuition fees guide — payment of fees
Tuition fees guide — refund of fees
Additional papers have been added
Students fee accounts update overnight. The extra can be paid online or in person once the account is updated. Students have 20 days to pay the additional fees from the date the invoice is issued in their eVision portal.
Papers have been removed
Students need to ensure that their bank account details are entered correctly in eVision. International bank account details cannot be entered into eVision and students with an international bank account should be referred to Student Finance.
The refund process is not automatic. Students will receive an alert in eVision to confirm the bank account recorded in eVision is the bank account the refund should be paid to or, if no bank account is recorded in eVision, the alert will ask them to add their bank account. They need to complete the action required from the alert as the refund will be processed within seven to 10 days of them completing the alert requirements. Students who paid their fees by StudyLink will have their credit balance refunded to StudyLink as soon as processing times allow.