Forgotten username or password

Username

Your username is printed on the front of your University of Otago ID card and also appears at the beginning of your email address.

If you don't have an ID card and cannot remember your email address you can contact AskOtago for assistance.

Password

If you know your username and have forgotten your password, you can reset your password via the Identity Self Service console:

• Access the Identity Self Service portal
• Using the Identity Self Service portal to reset University password